Lumi Virtual Clinic Terms of Use

Welcome to Lumi Virtual Clinic! These Terms of Use ("Terms") govern your access to and use of the Lumi Virtual Clinic website, mobile application, and related services (collectively referred to as the "Service"). By accessing or using the Service, you agree to be bound by these Terms.

1. Description of Service

Lumi Virtual Clinic is a virtual online service available worldwide, providing access to practicing specialists in the United States, expert opinions from renowned US physicians, follow-up care, and assistance in finding the best treatment options. Our goal is to offer peace of mind when making critical healthcare decisions, along with savings in time and costs associated with finding optimal treatment solutions.

2. Account Registration and Subscription

  1. In order to access certain features of the Service, you may be required to register for an account and subscribe to our services. By subscribing to Lumi Virtual Clinic, you consent to receive SMS messages, notifications, and appointment alerts related to your account and healthcare services.
  2. You agree to provide accurate, current, and complete information during the registration process and to promptly update such information to ensure its accuracy. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3. Use of Service

  1. You agree to use the Service only for lawful purposes and in accordance with these Terms and all applicable laws and regulations.
  2. You acknowledge that the information provided on Lumi Virtual Clinic is for informational purposes only and does not constitute medical advice. You should always consult with a qualified healthcare professional regarding your specific healthcare needs and concerns.
  3. You agree not to impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity.

4. SMS Messages, Notifications, and Appointment Alerts

By subscribing to Lumi Virtual Clinic, you consent to receive SMS messages, notifications, and appointment alerts related to your account and healthcare services. You may opt-out of receiving non-essential messages and alerts at any time.

5. Intellectual Property Rights

All content and materials available through the Service, including but not limited to text, graphics, logos, images, and software, are the property of Lumi Virtual Clinic or its licensors and are protected by copyright, trademark, and other intellectual property laws.

6. Disclaimer of Warranties

The Service is provided on an "as is" and "as available" basis, without warranties of any kind, either express or implied. Lumi Virtual Clinic disclaims all warranties, express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

7. Limitation of Liability

In no event shall Lumi Virtual Clinic, its officers, directors, employees, or agents be liable to you or any third party for any indirect, consequential, incidental, special, or punitive damages, arising out of or in connection with your use of the Service.

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles.

9. Changes to Terms

Lumi Virtual Clinic reserves the right to update or modify these Terms at any time without prior notice. Your continued use of the Service after any such changes constitutes your acceptance of the revised Terms.

10. Contact Us

If you have any questions or concerns about these Terms, please contact us at support@lumivirtualclinic.com.